Yes, we sometimes offer discounts for bulk purchases. Please contact our sales team for more information on pricing and availability.

You can reach our customer support team via email at sales@polarplus.us or by calling our toll-free number at 1-800-255-9390. We are here to help you!

Yes, all our products come with a 30 day satisfaction guarantee against manufacturing defects. Please keep your receipt as proof of purchase.

We accept all major credit cards. Your payment information is securely processed to ensure your safety.

Once your order has shipped, you should receive an email with a tracking number. You can use this number on our website to track your order's status.

No, at this time we do not ship to countries outside the United States. .

To maintain the quality of your cold storage gear, we recommend washing it in cold water and air drying. Avoid using bleach or fabric softeners, as they can damage the material.

We provide a detailed size guide on our website. Measure your body according to the instructions and compare it with our size chart to find the best fit for you.

You can return any unused items within 30 days of purchase for a full refund of the item, but shipping cost is not refunded. Items must be in their original packaging and unused condition.  Please contact our customer service for return instructions.

Orders are typically processed within 2-3 business days and shipped via standard shipping methods. You will receive a tracking number once your order has shipped.